QuickBooksForum.com.au

Hi All,

I'm not sure if this is a bug in Quickbooks, or a data-entry issue, however I've had this problem happen now on two quarterly BAS periods. One time I did this (and couldn't understand the cause) and the second time more recently was by our new data-entry staff member.

Basically we go through and manually enter each invoice and bill one by one into our system and then at the end go to the 'Pay Bills' section and mark each bill one by one as paid. This usually works fine and the 'Transaction Detail by Account' report is fine, but if we select to pay multiple bills at once (ie: ticking multiple bills in the list), then it skews our report data.

For example, if we have a separate bill for each month for our telephone line rental, it doesn't show each one individually in the report if we ticked to pay multiple bills together (whether they are from the same account or completely different accounts being paid together). So when we provide our accountant with the 'Transaction Detail by Account' report at the end of the quarter, not all records are displayed and therefore causes major issues. Of-course we can just pay each bill one by one in the 'Pay Bills' section, but why does it respond like this? Is there a way to fix this, or a better report to show all transaction (including tax) to our accountant.

We really can't understand why you can't select to pay multiple bills at once and then it impacts this report. Any help or advise to resolve this would be much appreciated. We've even tried tweaking at settings of the report, but it doesn't change the data displayed. :-(

Quickbooks version used: 2008/09.

Hi Keepsmilyn,

I work as an accountant and think i was having a similar problem as you have mentioned here with the 'Transaction Detail by Account' report. I like to use this report to prepare BAS's for clients and found in the newer versions of Quickbooks i was having trouble arriving at the correct GST figure due to these "multiple" transactions.

If you bring up the 'Transaction Detail by Account' report there should be an option at the top next to refresh which says "expand." Clicking on this should expand out the report showing the breakdown of each invoice and the correct GST amounts.

Hope this helps in some way