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Hi QBF,

We are using Quickbooks Pro 2006/07. When we prepare a reconciliation report, the "uncleared transactions" section contains lots of old, previously cleared transactions. In fact, they even appear with their "cleared" ticks on the report!

I can make some of them go away by un-clearing and re-clearing them in the ledger, but they all come back eventually. I attached a screen shot showing the problem. Has anybody encountered this? Do you know how to fix it?



Best regards,

Vonraj

Hi the same thing has been happening to me and no one seems to be able to fix it.please please is there an answer

Have you been clearing them through a reconciliation window or just on the register? I have a feeling that it has to be through the reconciliation window or it does not register properly.
I hope someone knowledgeable replies to you, because these problems can be really frustrating. Good luck!

Sometimes if you do a data rebuild it helps and the problem is solved.

Assuming there is no corruption of your company file etc. and when you reconcile your accounts your are doing it correctly ie reconcile account  > choose the bank account > set the current date > and ending balance.

clear all the cleared transactions and then save the reconciliation.

then it asks you if you want to generate the associated reports.

i am guessing that the date range on your report is showing you previously cleared transactions.

eg. you reconcile twice in one month, (middle and end)

the reconciliation report is showing you "month to date" or "this month" this would show you all cleared transactions for the month no just the ones you just cleared.

this was the only way i was able to duplicate in my books what you are seeing hope this helps.

to change this set the date range on the report to the day after your last rec. to the current date and you should  be right.

in fact looking at the pic posted i think you have the date range set to "All"